AI automation for property managers that works inside your PMS, not beside it
We build AI automations that triage work orders, check vendor COIs, answer prospects with the same facts every time and draft owner statement notes, wired into AppFolio, Buildium, Rent Manager, RentVine or Yardi Breeze through the access each one actually gives you.
- Habitability emergencies separated from cosmetic requests at intake
- Vendor COIs checked before a work order is assigned
- Owner statement notes drafted from the GL, not from memory
Where a property management office loses its week
The 9 p.m. 'water on the floor' message
Burst supply line or condensation drip? Someone has to read it and look at the photo. When it sits until morning, a habitability issue becomes a ceiling repair, a claim and an angry owner.
Vendors working on expired paper
Your HVAC vendor's liability coverage lapsed in March, and nobody noticed because the COI is a PDF on a vendor record. Then a tech gets hurt and the owner asks why you dispatched them.
Owner statements that need a story
The PMS produces the numbers. Owners want to know why the repairs line tripled, and portfolio managers spend the first week of every month writing that explanation by hand.
What we build for property management companies
Your PMS stays the system of record. Each automation reads from it, writes back where the vendor's API allows, and leaves people in charge of money, legal notices and applicants.
Work order intake and triage
Reads the portal request, text or email and its photos, sets trade and urgency against your written emergency definition, creates the work order and pages on-call for true emergencies.
Vendor COI tracking
Reads each vendor's certificate for expiration dates, limits and whether your company and the owner are named as additional insured, and blocks assignment when coverage is missing or expired.
Prospect replies from one script
Every inquiry gets the same facts: rent, deposit, available date, written screening criteria and pet policy, drawn from the listing record. No improvised answers that change with who is asking.
Accommodation request routing
Messages that read like a reasonable accommodation or modification request, such as an assistance animal, are flagged for a trained staff member. The AI does not answer them.
Owner statement commentary
After close, drafts a short note per owner explaining variances: the water heater in unit 4, the vacancy in unit 2. A portfolio manager edits and sends it.
Move-out and deposit timeline
When a notice to vacate is entered, the move-out inspection, deposit return deadline and itemization draft are scheduled against the timeline your state sets, with staff approving every deduction.
Specific services for property management
AI agents for property management
AI agents for property management that triage work orders, track vendor COIs, answer prospects from one script and draft owner statement notes in your PMS.
Learn moreLeasing automation
Leasing automation that answers rental inquiries from one approved script, books showings, chases incomplete applications and logs every lead in your PMS.
Learn moreMaintenance request automation
Maintenance request automation that triages work orders by habitability risk, checks vendor COIs before dispatch and updates residents until jobs close.
Learn moreTenant communication automation
Tenant communication automation that answers residents from your lease and handbook, drafts notices and reminders, and routes sensitive requests to staff.
Learn moreStart with the workflow that hurts most
Maintenance request automation
Intake, triage, COI checks, dispatch and resident updates through to the closed work order.
Leasing automation
Prospect replies, showing scheduling and application follow-up with consistent answers.
Tenant communication automation
Answers from the lease and handbook, building notices and reminders, with sensitive messages routed to staff.
AI agents for property management
Six named agents, each owning one queue in your office.
Vendor invoice matching
Vendor bills read, matched to the work order and NTE, and coded to the right GL account before approval.
Ranking your workflows first
A short audit sorts your queues by hours spent and risk carried.
Built for the ways property management goes wrong
Fair housing designed in
The Fair Housing Act bars ads and statements that indicate a preference based on a protected class. Leasing replies come from approved text, the same for every prospect, and your counsel reviews that text.
We know which PMS doors are open
Buildium's Open API comes with its Premium plan, AppFolio's API access depends on plan tier, and Yardi gates Breeze access through its own programs. We design around what your account actually has, including exports.
State rules stay configurable
Entry notice, deposit return deadlines and late fee limits differ by state and sometimes by city. Those timelines are settings your team confirms, not assumptions buried in code.
Resident data stays in your accounts
Resident and owner data stays in your PMS and in model and hosting accounts in your company's name, documented and monitored monthly.
“He got me 9 sales in my first 7 days of launching our campaign, which exceeded my expectations!”
Common questions
Can AI decide whether a maintenance request is an emergency?
It proposes a priority from your written emergency definition and the photos. Emergency matches page on-call immediately and borderline requests go to a person.
Our PMS is Yardi Breeze. Is that a dead end?
No, but it changes the build. Breeze customers do not get a self-serve open API, so we usually work from scheduled report exports and prepare entries for staff to post.
Will it answer prospects who ask what the neighborhood is like?
Only with neutral facts like distance to transit, and it points to public sources for schools or crime. Describing who lives somewhere invites steering complaints, so your approved script sets the exact wording.
Can it send late notices or notices to vacate?
It can draft them from the ledger and your templates. Notice periods and required content vary by state, so a staff member reviews and serves every formal notice.
How do you handle texting residents?
Texts go only to residents with recorded consent, and opt-outs are honored right away, because the TCPA restricts automated texts without it. Your counsel approves the consent language on leases and forms.
Does this replace AppFolio, Buildium or Rent Manager?
No. Your PMS stays the system of record. We add AI work on top, built on the major model APIs, in accounts your company controls.
Find the queue to automate first
Take the 2-minute AI audit and see which property management workflow would pay back first in your portfolio.
- Pull 90 days of work orders
We export a quarter of work orders and resident messages and grade how each was triaged, so the AI learns where your emergency line sits, not a generic one.
- Write the rules with your team
Your maintenance coordinator and compliance lead sign off on emergency definitions, vendor insurance requirements, approved leasing language and what always goes to a human.
- Shadow one queue
One workflow, usually maintenance intake, works alongside staff for a few weeks. Each suggestion is approved or corrected before anything is sent or created.
- Hand over the keys, keep watching
It goes live in your accounts, documented. Each month we review misroutes and update for new vendors, new properties and PMS changes.