AI agents for peptide companies, each assigned one job your team keeps falling behind on
Six agents built for the way a research peptide business actually runs: a high-risk merchant account, lab certificates per lot, temperature-sensitive shipments and copy that has to stay inside a research-use-only position. Each agent works one queue, writes down what it did and hands decisions to a person.
- One agent per queue, with a clear handoff point
- Built on major model APIs in accounts you own
- Product-use questions are outside every agent's scope
The queues nobody has time to work
Dispute deadlines pass quietly
Each chargeback has a response window, and pulling the attestation, delivery scan and emails by hand means some never get answered. Those losses count twice: the refund and the ratio.
New lab reports pile up unread
The lab emails PDFs for five new lots. Until someone checks purity, mass spec and the lot number against the receiving record, those lots either sit unsold or sell without a verified certificate.
Ratios surprise you at month end
Processor dashboards show dispute and fraud counts after the fact. By the time someone notices a spike, the month that triggers a monitoring program warning is already over.
The six agents we build for peptide operations
Each one is custom code on the major model APIs, connected to your store, ShipStation, help desk and lab files through official APIs or exports. None of them describe uses, benefits or dosing of any product.
Order hold reviewer
Reads each new order, scores it against your hold rules and writes a plain reason for every hold. A person releases or cancels.
COA intake agent
Opens new lab PDFs, extracts lot number, lab name, test date, HPLC purity and mass spec result, and flags any report that doesn't match a received lot.
Chargeback evidence agent
When a dispute opens, it assembles the order, attestation, tracking, delivery confirmation and customer emails into a packet and a deadline reminder for staff.
Dispute ratio watcher
Pulls daily dispute and fraud counts from your processor reports and alerts you when a trend is heading toward the thresholds your acquirer has told you about.
Cold-pack shipping planner
Checks temperature-sensitive orders against ship day, service level and destination forecast, and proposes holds or upgrades for staff to accept.
Claim-language sweeper
Re-reads product pages, Klaviyo flows and help desk macros on a schedule against your counsel's policy, and queues flagged passages for review.
Where these agents plug in
Order and lot flow
The hold reviewer and COA intake agent feed the order pipeline.
Help desk
Dispute and shipping agents draw on support history for evidence and outreach.
Copy screening
The sweeper applies the same rules as pre-publish review.
Store and shipping systems
Shopify, WooCommerce, BigCommerce and ShipStation through their official APIs.
Agents built to your spec
A queue that isn't listed here can get its own agent.
The company-wide plan
How these agents fit with the rest of your operations.
Why these agents are safe to hand work to
Narrow jobs with written limits
Each agent has one queue and a list of things it may not do. Talking about what a product does is on every agent's list.
Card network programs in mind
Visa VAMP and Mastercard's Excessive Chargeback Merchant program both turn on dispute and fraud levels. The ratio watcher and evidence agent exist to keep those numbers visible and answered.
Honest data only
Agents never alter product names, descriptors or order details to get past a processor, ad platform or regulator. Requests to do so are refused.
Every action written down
Each hold reason, extracted COA field, packet and flag is logged with the approving staff member, in accounts and storage your company owns.
“He got me 9 sales in my first 7 days of launching our campaign, which exceeded my expectations!”
Common questions
What are AI agents for peptide companies?
Software workers that each own one operations queue, like held orders, new lab reports, open disputes or copy screening. They read the data, do the prep work and hand decisions to your staff.
Which agent should a seller on a high-risk account consider first?
Usually the order hold reviewer or the chargeback evidence agent, since both act on the numbers your acquirer watches. Your own dispute history decides it.
Can the chargeback agent submit disputes on its own?
No. It builds the packet and tracks the deadline. A person reviews and submits through your processor's portal.
How does the COA intake agent handle a lab report it can't read?
Scanned or unusual layouts that it can't extract with confidence are flagged for a person with the PDF attached. The lot stays not-for-sale until someone confirms.
Do the agents ever talk to customers?
Only through drafts in your help desk that staff approve, and only about orders, shipping and certificates. No agent answers questions about using a product.
What happens when our processor changes its rules?
Thresholds and hold rules are settings, not hard-coded. We update them in the monthly review or sooner when your acquirer sends new guidance.
Pick the queue your first agent should own
Take the 2-minute AI audit to see which backlog is costing your peptide company the most.
- Count what sits in each queue today
Open disputes, unread lab PDFs, held orders, stale macros. We measure the backlog and pick the agent whose queue costs you most.
- Write its job description and limits
What it reads, what it may draft, what it must never do and who approves its output. You sign off before any code is written.
- Let it work alongside staff for a few weeks
The agent proposes; your people decide. We compare its output against their calls and fix every miss.
- Add the next agent once the first is trusted
With one queue under control we build the next. Each month we review every agent's errors and update its rules in your accounts.